Load Report Failed

[ashwinleela]

I am using visual studio 2019 and crystal report. I am getting 'Load report failed' message when no of report viewed by the user reached 75.
when i delete file from c:\windows\temp folder it work properly. This means IIS worker process is not releasing the object, How to release crystal report object from IIS worker process.

 

[Skydiver]

Restart the app pool.

 

[ashwinleela]

Restarting the pool will disconnect all the users. Currently i am doing the same thing. When we changed the server the problem has started. on the new server we installed crystal report version 13.0.4000.0. Earlier version was 13.0.2000.0

 

[Skydiver]

You didn't ask how to free the memory without disconnecting users. You simply asked how to free up the memory.

I would suggest contacting Crystal Reports support for help regarding memory leak that seems to be tied to the version being used.